How we work

A clear path from first contact to final report.

You know the scope, the timeline, and the cost before any work begins.

Figure 9 — The project lifecycle, from inquiry to post-project support.

Figure 9 — The project lifecycle, from inquiry to post-project support.

The steps in detail
01

Inquiry

You outline the product, its development stage, and what you need. A short email is enough to start.

02

NDA & quote

A confidentiality agreement is executed before any technical detail is exchanged. We then return a defined scope, timeline, and fixed cost.

03

Sample reception

Samples are logged under chain of custody on arrival, with storage conditions recorded from the moment they reach us.

04

Testing or development

Work proceeds under documented SOPs. Raw data is captured contemporaneously, with a full audit trail.

05

Report delivery

You receive a submission-ready technical report, the complete raw data package, and a debrief discussion.

06

Post-project support

If a regulator raises a query on work we did, we help you answer it. Method handovers include the training to run the method yourself.

No surprises on cost. No waiting without knowing why. Your data returned with the report.